opinion home page
-
Airlines
Stop Organising Stores For the Travel Retail Industry. Start Organising Them For The Shopper. Mission-based Retailing Has Reshaped Every Other Channel. Why Not Ours?
Introduction by: Peter Marshall Ask most travellers how they shop at an airport and they won’t say: “I browse by…
-
Airlines
Travel Retail’s Blind Spots: 4 Senior Industry Executives’ Perspectives on Changing Shopper Behaviour, Retail Expectations and the Future of Conversion.
Introduction by: Peter Marshall What you will see in the coming weeks from TRunblocked.com is not simply be a diagnosis…
-
Blog
Full Terminals, Empty Promise? Travel Retail Really Does Have A Customer Problem.
Introduction by: Peter Marshall Travel retail has a habit of mistaking movement for momentum. Airports are fuller, new stores are…
-
Blog
TFWA 2026 Unplugged: That Was The Week That Was.
So, another TFWA has passed. I shall not dwell on the usual platitudes about networking, catching up with old friends,…
-
Blog
The Chinese Traveller Algorithm Part 2: Who Makes The Final Cut? By: Subramania Bhatt.
Introduction by: Peter Marshall Chinese travellers are not abandoning Xiaohongshu, Douyin or travel apps. What they are now doing is…
-
Airports & Travel Retailers
The Missing Cannes Conversation. By Garry Stasiulevicuis, Managing Director, Shelftrak.
Introduction by: Peter Marshall Travel retail keeps asking for more data. It should really start acting on the evidence already…
-
Blog
Diageo Cuts First, Grows Later. Maybe. By: Peter Marshall
So, Diageo’s shareholders largely got what they wanted last Thursday afternoon: a number, a timeline and a man willing to swing…
-
Blog
In Travel Retail Innovation Is Not The Problem. The Shelf Is. And It Has An Execution Problem. By Garry Stasiulevicuis, Managing Director, Shelftrak.
Introduction by: Peter Marshall Travel Retail Exclusives remain one of the industry’s greatest growth opportunities – but only if brands…
-
Airports & Travel Retailers
Three Houses – L’Oréal, Kering, Coty – One Bottle: What The Gucci Beauty Handover Really Means For Travel Retail (and other) Shelves. By: Peter Marshall
When Kering, L’Oréal and Coty issued near-simultaneous statements last week, most of the trade press appeared to file it as tidy corporate housekeeping.…