Airports & Travel Retailers
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Avolta’s Financial Year Results: Is Contraction In North America Set To Last? By: Luke Barras-Hill.
Introduction by: Peter Marshall Last month, Avolta announced its full-year 2025 results. Core turnover grew 5.9% year-on-year to CHF 13,720 million*…
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The Chinese New Year Illusion: Crowded Terminals May Make Recovery Visible. They Do Not Make Conversion Automatic.
Introduction by: Peter Marshall Chinese New Year 2026 delivered the headline the industry wanted: Chinese travel is back, traffic is…
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Travel Retail’s Paradox: If Staff Influence 61% of Purchases, Why Are We Still Underinvesting in Them? Melvin Broekaart Interviewed.
Introduction by: Peter Marshall For years, travel retail has invested heavily in marketing campaigns, premium shopfits and ever-expanding product portfolios.…
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Travel Retail’s Promotional Problem
Introduction by: Peter Marshall Shoppers don’t respond to promotion presence. They respond to the perceived value gap. And travel retail…
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Burgas Airport: Part 2 Of How Fraport Bulgaria Has Raised the Bar for Regional Airports
Introduction by: Peter Marshall Following our film on Varna Airport, this 4 minute film on Burgas Airport completes our perspective…
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VARNA AIRPORT BULGARIA: HOW FRAPORT TWIN STAR AIRPORT MANAGEMENT AD HAS SET NEW STANDARDS FOR REGIONAL AIRPORTS.
“Twin Stars” is a very accurate description, and refers to both Varna and Burgas Airports, gateways to the beautiful Black…
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Jeddah Duty Free: Saudi’s New Jewel. Here’s The Full Picture
Introduction by: Peter Marshall It would be an understatement to say that Jeddah Duty Free at King Abdulaziz International Airport…
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Travel Retail: Conversion Driver or Conversion Dead Zone? Why Travel Retail Must Design for Effortless Exploration.
Introduction by: Peter Marshall I thought this a particularly appropriate and sharply insightful feature by Garry Stasiulevicuis, Managing Director Shelftrak,…
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24 Hours Of Travel Hell I Wouldn’t Wish On Anyone
December 30th 2025. Just before the new year and definitely not the best day to travel. The 24 hours that…
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2025: The Year “The Chinese Shopper” Died. Why Travel Retail must stop asking: “Is China back?” and start asking: “Which China Are We Building For?” By: Subramania Bhatt
Introduction by: Peter Marshall For most of 2025, global travel retail kept circling around the same question: “Is China back…