customer experience
-
ACI Commercial Conference
The Story Behind SEA Milan Airports Stunning 41% Increase In 2023 Retail And F & B Sales. Luigi Battuello Interviewed
Introduction by: Peter Marshall This is another tremendous interview from the recent ACI Europe Commercial and Retail Conference. Here,…
-
ACI Commercial Conference
Helsinki Airport Profiled: An Interview With Kimmo Mäki, CEO Finavia.
Introduction by: Peter Marshall Welcome back to our video series from this year’s ACI Europe Commercial and Retail Conference.…
-
Airlines
One Hair-Raising Travel Day
Tuesday August 13th will stand out as being a memorable day. But for all the wrong reasons. We were travelling…
-
Airports & Travel Retailers
So Boring: Can Travel Retail Ever Change? Marco Passoni of TW.O and Partners Interviewed
Peter Marshall (PM): Marco, welcome to Trunblocked.com. As we move into 2024, can we start this interview by identifying the…
-
Blog
A Duty Free Story. Sign of Our Times?
Introduction by: Peter Marshall Hello Everyone. A happy New Year to all! We kick off the year with a duty…
-
Airlines
Are Airlines Finally Thinking Beyond The Trolley? Vimal Kumar Rai, Leading Industry Expert, Interviewed
Peter Marshall (PM): Vimal, welcome back to TRunblocked.com Let’s start with a fairly direct question: do you think that inflight…
-
Blog
