3Sixty Duty Free: Redefining Travel Retail Benny Klepach, Roberto Graziani and Alex Anson Interviewed
Introduction: By Peter Marshall
There can be little doubt that 3Sixty Duty Free is at the very cutting edge of innovation within the global travel retail industry.
Just over two years ago the company rebranded itself. This short video gets under the skin of the business and you’ll hear from Benny Klepach, Founder and Chairman, Roberto Graziani, CEO and Alex Anson, COO. For this is a business that knows what it takes to provide customers what they want today, harnessing technology through digitalisation.
As you will see, we cover a lot of ground – perspectives on the state of the industry, the offline/online model, omnichannel and a whole lot more. It’s a 20 minute video and makes compelling viewing.
